Frequently Asked Questions

About

WIRED is where tomorrow is realized. It is the essential source of information and ideas that make sense of a world in constant transformation. The WIRED conversation illuminates how technology is changing every aspect of our lives—from culture to business, science to design. The breakthroughs and innovations that we uncover lead to new ways of thinking, new connections, and new industries. WIRED reaches more than 30 million people each month through WIRED.com, our digital edition, the magazine, social media, and live events.

Becoming a Subscriber

How do I subscribe or give a gift subscription?

Please visit our subscription page to find the best option for your needs.

When will my first issue arrive?

You should receive your first issue between three and six weeks after purchasing a print subscription.

Contact customer service if you are experiencing any delivery problems.”

What does my subscription include?

All subscriptions provide unlimited digital access to the website and subscriber-only newsletters. Print subscribers also receive the print edition of the magazine, published ten times per year.

My subscription included a tote bag. When can I expect it to arrive?

The tote ships six to eight weeks after your payment is processed. International orders may take longer to ship, and packages may be delayed at customs. We regret that our staff cannot track tote bags after they enter the postal system.

What forms of payment do you accept?

We accept Visa, MasterCard, American Express, Discover, and Diners Club cards. We also accept PayPal, Apple Pay, and Amazon Pay. Alternatively, checks can be mailed to WIRED, P.O. Box 37617, Boone, IA 50037-0617.

Can I get a receipt or confirmation of my subscription, account details, or cancellation?

Yes, our staff would be happy to send you a receipt. After subscribing, you can expect to receive a confirmation email within twenty-four hours. For all other requests, please visit our contact us page.

When will I be charged?

Credit cards are charged as soon as your order is received. It may take up to three days for the charge to appear on your credit-card statement. Before the start of each renewal, you will be e-mailed a reminder notice summarizing the details of your subscription and the rate that you will be charged.

Why do I need to provide a mailing address for a digital subscription?

If your subscription included a physical premium, we need your mailing address to deliver it to you.

Can I subscribe to WIRED if I live outside the United States?

Yes. You can subscribe to WIRED from most countries, although it may take longer to receive print issues in the mail. For assistance, Please visit our contact us page to submit this request.

Managing Your Subscription

I forgot my password. How can I recover it?

1. Go to WIRED.com and click Sign In (top-right corner of your screen)
2. Enter your email address
3. Click the link for Help me sign in (under the sign-in fields)

If there is a WIRED subscription associated with your email address, we will send you instructions for resetting your password.

How do I make changes to my email address or password?

Please visit My Account to manage your WIRED.com account information, including your email address and password.

What does it mean to link or verify my subscription? Why is this important?

Creating an online account and subscribing to the magazine are independent operations. It is possible to create an online account without being a subscriber, and vice versa. In order to read unlimited articles online as a subscriber, you’ll need to link your subscription to your WIRED account.

To link your subscription:

1. Sign In or Create an Account
2. Enter your account number or subscription number, which can be found in two places: the Account summary section of Customer Care and the mailing label of a magazine, if you are a print subscriber.
3. Or, select the link to use your shipping address.

If you have trouble linking your subscription, please visit our contact us page to submit this request.

I have multiple WIRED accounts. Can I combine them?

Yes, our staff would be happy to assist you. Please visit our contact us page.

How do I unsubscribe from WIRED?

You can cancel your subscription (or a gift subscription) within your online account page.

If I cancel my subscription, when does the cancellation go into effect?

For print subscriptions, the cancellation will be processed immediately, though you may receive one to two additional issues after ending your subscription. For digital-only subscriptions, you will retain access until the end of your existing term (no refund), which will not be renewed.

How can I receive confirmation of my cancellation?

Our staff would be happy to send you a confirmation. Please visit our contact us page to submit this request.

How can I cancel my print subscription and keep digital access only?

Please visit our contact us page to submit this request.

How do I check on when my subscription expires?

You can view the expiration date of your subscription (or gift subscription) via Customer Care.

How do I temporarily suspend my subscription?

You can stop your subscription (or gift subscription) for up to one year, and then resume it, via Customer Care by selecting Manage Subscription, then Suspend Subscription.

If I suspend my print subscription, will I still have access to WIRED.com and the WIRED apps?

Full access to the website and apps are available only to subscribers, so while your subscription is suspended, you will have limited access.

Reading on a Phone, Computer, or Tablet

Why should I create an online account?

All readers are encouraged to create a free online account, regardless of their subscription status, so you can take advantage of features like saving stories to read later. If you have not done so, please create a free account now.

Are all WIRED articles available online?

All articles originally published online or in the print magazine are online and available with your subscription. The first print magazine was Mar/Apr 1993.

Do I need a subscription to access WIRED.com?

If you are not a subscriber, you have limited access to WIRED’s website. All web visitors can browse all Gear articles without a subscription.

Is the magazine available on mobile and tablet devices?

Yes. The WIRED app includes web versions of all magazine articles, and it is available through the App Store. Digital editions of the magazine are also available through Amazon Newsstand and the Nook bookstore.

Which devices support the WIRED app?

The WIRED app can be downloaded to your iPhone, iPad, or iPod for free from the App Store. While the app is not currently available for Android devices, Android users can read WIRED stories online.

Do I need a WIRED subscription to access the WIRED app?

Yes. The app is exclusive to subscribers, and is free to download. If you subscribed directly through WIRED (including WIRED.com or the WIRED app), you can view as many articles and issues as you'd like. If eligible, non-subscribers will be invited to explore the app through a free trial.

Can I share stories from the WIRED app through email or social media?

Yes; the link will direct viewers to the story on our website.

I subscribed through the WIRED app on my iPhone, iPad, or iPod. How do I get unlimited online access?

Immediately after you subscribed through the app, you were prompted to create an online account. If you have not done so, you can now.

If you subscribed through the WIRED app:

1. Open the app and select Settings in the top-right corner of the screen.
2. Select Sign in or create an account.
3. If you do not see Sign in or create an account, select Restore your Apple purchase.

I purchased a subscription through the WIRED app. How can I cancel it?

If you subscribed through the WIRED app, you’ll need to cancel through Apple.

I purchased a WIRED subscription through Amazon on a Kindle. Does that provide unlimited digital access to WIRED?

If you purchased a subscription directly from Amazon, your access is limited to your Kindle. If you have questions, please visit Amazon’s contact page.

I purchased a WIRED print subscription through Amazon. Does that provide unlimited digital access?

If you purchased a subscription directly from Amazon, your access is limited to print issues. If you have questions, please visit Amazon’s contact page.

How do I get unlimited access to WIRED on my Kindle?

To receive issues of WIRED on your Kindle, please purchase a Kindle subscription through Amazon.

1. Open the Kindle Newsstand Store.
2. Visit the WIRED page.
3. Select Kindle and choose the subscription offer you’d like, or purchase the current issue only.

The current issue should begin downloading immediately.

I subscribed to WIRED through Amazon, but am no longer able to sign into WIRED.com.

Due to changes at Amazon, Amazon subscribers have limited access. Please visit our contact us page to submit this request.

I purchased a WIRED subscription on my Nook Color Tablet. Does that provide unlimited digital access to WIRED?

If you purchased a subscription directly from Barnes & Noble, your access is limited to your Nook Color Tablet. If you have questions, please visit Barnes & Noble’s contact us page.

How do I get unlimited access to WIRED on my Nook?

1. If you’re already a subscriber, open the Nook Bookstore.
2. Visit the WIRED page.
3. Order a monthly subscription to begin a fourteen-day trial. You will not be charged.
4. After submitting your order, check your in-box. You will receive an email with instructions for redeeming your free offer as an active magazine subscriber.

How do I get unlimited access to WIRED on my Android phone or tablet?

Subscribers can read WIRED on an Android phone or tablet via WIRED.com. You can also follow WIRED via Google News, but will need to sign in to our Web site to read articles.

Do I need a subscription to follow WIRED in Google News?

WIRED’s feed is free to follow, though subscribers will need to sign in to our Web site to read articles.

How can I access WIRED articles published on Flipboard?

WIRED’s feed is free to follow at https://flipboard.com/@WIRED. Articles link to WIRED.com, where subscribers have unlimited access and non-subscribers have limited access.

I purchased a WIRED subscription on Zinio. Does that provide unlimited digital access to WIRED?

If you purchased a subscription on Zinio, your access is limited to Zinio. If you have questions, please visit Zinio’s contact us page.

How do I sign up for email newsletters?

Visit wired.com/newsletter to sign up for any of our offerings, including The Daily, Classics, Gadget Lab, and more.

I signed up for your newsletters. Why am I not receiving them regularly?

Please check your junk folder. If the problem persists, please visit our contact us page to submit your request.

How do I unsubscribe from a newsletter or marketing e-mail?

To unsubscribe from a newsletter, select Unsubscribe at the bottom of the e-mail, or sign in to newyorker.com and navigate to My Account from the top-right corner. You can manage your newsletter subscriptions at the bottom of your profile.

For all marketing emails, select Unsubscribe at the bottom of the email.

How can I listen to WIRED audio and podcasts?

Explore our Podcasts hub, or download episodes, for free, from iTunes and most other platforms. Also available is Spoken Layer, narrated versions of our best articles.

How to Contact WIRED

How can I contact editors or contributors?

To provide feedback, please visit wired.com/about/feedback.

How can I submit an idea or piece?

Visit wired.com/about/how-to-pitch-stories-to-wired/.

How can I advertise in WIRED?

Please contact us at wiredmediagroup@condenast.com.